At Emerald Blinds and Curtains, we want you to be completely satisfied with your purchase. If, for any reason, you are not entirely happy with your made-to-measure blinds and curtains, we offer a straightforward return process. Please read our policy below for details:
Most modern fabrics can simply be wiped down with a clean damp cloth.The best way to clean the fabric is to unclip the chain at the bottom of the strip of fabric you which to clean and then unhook it from the rail.Place the fabric on a clean flat surface and wipe clean with a damp cloth. This could be done why the fabric is hanging on the rail but you run the risk of creasing the fabric. After cleaning the fabric simply hang it back on the rail and reconnect the bottom chain.
We always recommend dry cleaning only, as some washing instructions say you can machine wash but you run the risk of shrinking your curtains
Although we try our best to represent the colour and texture of our blinds as accurately as possible, computer monitors vary significantly. Because all our blinds are custom made, we can not accept any responsibility for blinds which do not match you décor exactly. If an exact colour match is required, then please request a sample before placing your order as we can only accept returns in cases where we have supplied incorrectly.